Refund Policy
Your satisfaction matters to us. Learn about our fair and transparent refund process for Clevergamecast educational programs.
1 Refund Eligibility & Process
At Clevergamecast, we believe in the value of our strategic financial planning education. Our refund policy reflects our commitment to student success while maintaining program integrity. We understand that circumstances change, and we've designed our policy to be both fair and practical.
Refund requests are evaluated on a case-by-case basis, considering factors such as program completion percentage, engagement level, and specific circumstances. We aim to process all refund requests within 14 business days of receiving complete documentation.
Early Withdrawal
Students who withdraw within the first 25% of program duration may be eligible for partial refunds, minus administrative fees and completed module costs.
Medical Circumstances
Documented medical emergencies or significant health issues may qualify for special consideration and alternative completion arrangements or partial refunds.
Program Changes
If we make substantial changes to program content or delivery method, enrolled students have the option to continue with modifications or request a refund.
Submit Request
Contact our support team at help@clevergamecast.com with your refund request, including your enrollment details and reason for withdrawal.
Documentation Review
Our team reviews your request, program progress, and supporting documentation within 3-5 business days.
Decision Communication
You'll receive a detailed response outlining our decision, refund amount if applicable, and next steps.
Processing & Payment
Approved refunds are processed within 7-10 business days to your original payment method.
Important Considerations
Refunds are not available for completed programs or after accessing more than 75% of course materials. Payment processing fees are non-refundable. International students should expect additional processing time for cross-border transactions. All refund decisions consider individual circumstances and program-specific policies.
Questions About Refunds?
Our student support team is here to help you understand our refund policy and assist with any questions about your specific situation.